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Shipping

Sensual Candle Co. accepts orders 24/7 and we ship orders Monday - Friday, excluding all holidays.

Orders are sent via USPS Priority Mail from Miami, FL. USPS Priority transit times vary per state but typically deliver within 3-4 business days. During the busy fall/holiday season, USPS may experience delays. These delays are out of our control.

Order Processing 

Orders are processed in the order they are received. After placing your order, processing takes 1 to 3 business days. Please note transit time doesn't include our order processing time. These days are in addition to the transit time. As soon as your candle(s) ship, you’ll receive a shipment notification email with a tracking number.

If your order qualifies for free shipping, it will be sent via USPS Priority Mail. 

Shipping Rates

All domestic orders over $100 will received free shipping via USPS Priority. 
All other orders will pay a flat rate which is provided once you provide your shipping address in the checkout. All of our orders are shipped via USPS Priority or USPS Priority Express. 

Shipping Domestic

Sensual Candle Co. currently ships to all 50 states. You may experience longer delivery times when shipping to Hawaii and Alaska.

Shipping International

We currently do not ship internationally, but we are working on it. Tag us @sensualcandleco on Instagram and to let us know where you live!

Shipping FAQs

Having problems with tracking?

We hate when that happens! Sometimes it can take USPS 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, shoot us an email at hello@sensualcandle.co and we will look into it.  

Can I edit my shipping address?

If you order has not shipped yet, please email us at hello@sensualcandle.co. If you order has shipped, we can't change the shipping address. However, you can contact USPS and request a package intercept. There's no guarantee. You will be responsible for any fees associated with intercepting your package. Sensual Candle Co. is not responsible for packages being delivered to the incorrect address due to the wrong address or incomplete address provided by the customer.  If your package is returned to us due to the inability to deliver, you are responsible for the shipping cost to return the package back to you. 

My package was lost or stolen. What now?

We are not responsible for packages that have been marked as delivered but its appears the package may have actually been stolen. We send emails to let the customer know when the package is out for delivery. It is your responsibility to retrieve your package. 

 

Reviews

Let customers speak for us

170 reviews
97%
(165)
2%
(3)
1%
(1)
0%
(0)
1%
(1)
A
Glow Sensual Candle
Alexandria Marsh
Love it

Love the smell, especially after cleaning up

K
Glow Sensual Candle
Kareemat Ayodeji
Loveee the smell!

A light airy scent that lingers in the air.

L
Duo Sensual Set
Lexus Dennis
Shai is… OMG!

I absolutely LOVE Shai. It’s so sexy and warm and inviting. I was not a fan of Femme at all. It reminded me of a Candy I tried as a kind that has that sickly sweet smell. While I’m not saying it stinks (because it absolutely doesn’t), I just personally wasn’t a fan. I did reach out to exchange Femme for Shai and the owner offered to replace the candle free of charge and allowed me to regift Femme (I paid for the third candle as I didn’t want to take advantage of a fellow maker just because I didn’t like something and their kindness about the situation made me feel compelled to do so)

H
Sensual Set Trio
Hailey M.
Amazing candles

They arrived in tact and beautiful as ever. I had Shai already, but wanted to try the other two. They're all lovely scents and compliment each other well. Shai is definitely the most masculine scented, Femme being the sweeter feminine one (as you may have guessed lol), with Lowkey kind of just smelling like soap. Not really in between, just soapy. Overall, amazing candles! I will be purchasing more.

C
Duo Sensual Set
Colorado Puppy Mom
Favorite candles

We love everything about these candles!!! The scents are great and the wooden wicks provide a great subtle background sound - like a small flickering fire). We’ve reordered 3 times already!